Terms & Conditons
Thank you for choosing Excel Taxis as your taxi service provider in Farnham. We appreciate your trust in our expertise and commitment to delivering exceptional travel services.
1. Booking:
All bookings must be made through our designated channels.
2. Fares and Payments:
Fares are determined by our metered system or pre-agreed fixed rates.
Payments can be made in cash or via credit/debit cards. Invoiced accounts are available for corporate clients.
3. Conduct of Passengers:
Passengers are expected to treat drivers and vehicles with respect. Any form of abusive or inappropriate behavior will not be tolerated.
4. Luggage and Lost Property:
Passengers are responsible for their luggage. Excel Taxis is not liable for any lost or damaged property left in the vehicle.
5. Delays and Diversions:
While we strive for punctuality, Excel Taxis is not liable for delays caused by unforeseen circumstances or events beyond our control.
6. Vehicle Cleanliness:
Passengers are expected to maintain cleanliness within the vehicle.
A cleaning fee may be charged for excessive mess or damage caused by passengers.
7. Smoking and Substance Abuse:
Smoking and the use of illegal substances are strictly prohibited in our vehicles.
8. Child Seats:
Passengers with children are encouraged to provide their child seats.
Excel Taxis can provide child seats upon request, subject to availability.
9. Service Area:
Excel Taxis primarily operates in and around Farnham. Extended journeys are subject to prior arrangement.
10. Liability:
Excel Taxis is not liable for delays or cancellations due to circumstances beyond our control (e.g., traffic, weather). – Our liability for any loss or damage to property is limited to the value of the fare paid.
11. Feedback and Complaints:
Passengers are encouraged to provide feedback on our services. – Complaints will be investigated promptly, and appropriate actions will be taken.
12. Amendments to Terms and Conditions:
Excel Taxis reserves the right to amend these terms and conditions. Any changes will be communicated in advance.
By booking our services, you agree to abide by these terms and conditions. For any inquiries or clarifications, please contact Excel Taxis directly.
Excel Taxis